Frequently Asked Questions:
Question: Do you use stenographic reporters only?
Answer: Yes! We will NEVER send a digital recorder. We will NEVER send a videographer only. We only ever use nationally certified, experienced stenographic court reporters and certified legal videographers.
Question: Do you handle remote depositions?
Answer: Yes. We take care of everything. All you need is a device that has high-speed Internet, a camera, and microphone. We can test beforehand if requested. Let us handle the rest. See below for document handling during proceedings.
Question: How do you handle exhibits for remote depositions?
Answer: Depending on the client's needs, we have several options we work from. We are able to screenshare for clients who are not tech-savvy. We can set it so that others can screenshare if the client would like to handle screensharing.
For document-intensive depositions, we have a staff Trial Technician who will handle all documents during the proceedings. Our Trial Technician will share each document as they are introduced as an exhibit through a shared link for all parties who will be able to download and view, as well as screenshare the document during questioning where callouts are made to draw attention to the area of inquiry.
Question: I called your office and left a message on voice mail. How soon can I expect a callback?
Answer: We will return your message as soon as possible. We value your business and appreciate your call. Please bear with us if you get voice mail.
Question: We have a case that we need depositions covered in multiple cities. Are you able to cover those depositions?
Answer: We sure can. All of us have our remote notary so we are able to swear in witnesses in other states if you are taking the depositions remotely.
We network with reporters throughout the United States and can help you cover depositions from coast to coast.
Question: How quickly can I get the transcript?
Answer: Our regular delivery is 7-10 business days. However, we can provide rough draft transcripts same day, as well as final transcripts as quickly as you request, including same-day delivery. Advance notice is always appreciated for expedites.
Question: We would like to work with a local firm who is not affiliated with the large, national firms.
Answer: We are not affiliated with any of the national firms that hold contracts. We uphold the Minnesota Rules of Civil Procedure that preclude court reporting firms from holding contracts. And we only use qualified stenographic court reporters.
Question: Do you accept credit card payments?
Answer: To avoid processing fees, we prefer you drop a check in the mail. However, we do accept credit card payments over the phone. Please note, you will be charged a 3.5% fee on top of the invoice.
Question: Do you dance? Have you ever left a friend behind?
Answer: Well, you can dance if you want to. You can leave your friends behind. 'Cause your friends don’t dance. And if they don’t dance, well, they’re no friends of mine.
Question: Are you a subsidiary of Veritext or Magna Legal Services or Planet Depo or Esquire?
We are the number-one choice for court reporting services at many of the largest litigation firms in the United States. We work with Fox Rothschild, Jones Day, Briggs & Morgan, Fish & Richardson, Maslon LLC, Ciresi Conlin LLP, Lathrop GPM, Sieben Carey, to name a few. We look forward to working with you!